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What is Crisis Line and Referral Service?

Our History -
The Crisis Line was established in 1988 in response to the significant number of teen suicides and suicide attempts. Today, and tens of thousands of calls later, we have grown into a crisis line that assists people of all age groups and from all walks of life.

Our Mission -
Our mission is to provide confidential and anonymous telephone support to people in distress and crisis, and to serve as a lifeline for positive change by connecting our clients to area resources and to give support and encouragement.

Our Service Area -
We serve our friends and neighbors in Aitkin, Cass, Crow Wing, Morrison, Todd, and
Wadena Counties. It is a service that helps people when they are in crisis, or before their problems become a crisis. You can also call for a referral to resources in the area and surrounding counties.

Our Core Values -
The needs of our clients are primary, and we will meet those needs in a compassionate,
ethical, confidential, and nonjudgmental way. We will respond to each and every caller, regardless of race, gender, age, or social or economic status. We will uphold the anonymity of each client.* We will enlist the help of culturally and economically diverse, caring, compassionate, and skilled volunteers and staff. We will provide our volunteers and staff with specialized training and continuing education programs to ensure the quality of our programs and services. We will seek collaboration, first, when responding to social, economic, and program needs. We will operate as a fiscally sound, responsible, and cost-effective organization.

 

2015 Crisis Line and Referral Service Annual Report
 

 

About Crisis Line Volunteer Support Crisis Line Contact Us Home
Crisis Line and Referral Service
P.O. Box 192 Brainerd, Minnesota 56401
Help Line 218-828-HELP (4357) 800-462-5525 Admin. Office 218-828-4515
 
Counties Served
Aitkin
Cass
Crow Wing
Morrison
Todd
Wadena